Professional Support Team Leader Full Time NEW

About this role

As the Professional Support Team Leader, you will: * Lead the day-to-day delivery of services through the Queensland Government Contact Centre, ensuring staff apply approved victim-centred, trauma-informed and culturally responsive service practices and procedures. * Provide operational leadership, coaching and guidance to staff undertaking initial needs identification and service navigation in accordance with approved service frameworks and procedures. * Contribute to the development and imple… See More

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